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🗑️ Delete Your Receiptr Account

Request permanent deletion of your account and all associated data.

⚠️ Important Notice

Account deletion is permanent and cannot be undone. Once you request deletion, all your receipt data, account information, and app preferences will be permanently removed from our systems.

What Data Will Be Deleted​

When you request account deletion, we will permanently remove:

  • ✅ Your account profile and authentication information
  • ✅ All scanned receipt images and processed data
  • ✅ Receipt categories and organization preferences
  • ✅ Account type settings (personal, business, club)
  • ✅ App usage history and preferences
  • ✅ Any stored payment or subscription information
  • ✅ Support conversation history
📋 Data Retention Policy

Some anonymized analytics data may be retained for up to 90 days for security and fraud prevention purposes, but this data cannot be linked back to your identity.

Deletion Process Timeline​

1

Submit Request

Email us directly with your deletion request

2

Verification (24-48 hours)

We'll verify your identity and send a confirmation email

3

Processing (7-14 days)

Your data will be permanently deleted from all our systems

4

Confirmation

You'll receive final confirmation when deletion is complete

Request Account Deletion​

Send an email to our support team with your deletion request:

📮 Contact Information

Email: mysagaventure@gmail.com

Response time: Within 48 hours

📝 What to Include in Your Email​

  • Subject: "Account Deletion Request"
  • Your registered email address
  • Account type (Personal, Business, or Club)
  • Reason for deletion (optional)
  • Confirmation that you understand the deletion is permanent

Alternative Options​

🤔 Not Sure About Deleting?

Before permanently deleting your account, consider these alternatives:

  • Export Your Data: Download your receipt data before deletion
  • Temporary Break: Simply uninstall the app (your data stays safe)
  • Delete Specific Receipts: Remove individual receipts instead of your entire account
  • Contact Support: Discuss any issues you're experiencing

Frequently Asked Questions​

❓ How long does the deletion process take?

The complete deletion process takes 7-14 business days after we verify your identity. You'll receive confirmation emails at each step.

❓ Can I recover my account after deletion?

No, account deletion is permanent and irreversible. All your data will be completely removed from our systems and cannot be recovered.

❓ What happens to my subscription?

Any active subscriptions will be cancelled as part of the deletion process. You may need to cancel through your app store separately to avoid future charges.

❓ Can I delete just some of my data?

Yes! You can delete individual receipts or categories within the app without deleting your entire account. This page is specifically for complete account deletion.

❓ Do you keep any data after deletion?

We may retain some anonymized analytics data for up to 90 days for security purposes, but this data cannot be linked to your identity. All personal and receipt data is permanently deleted.

Need Help?​

📞 Contact Support

If you have questions about the deletion process or need assistance:

General Support: mysagaventure@gmail.com

Privacy Questions: mysagaventure@gmail.com

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This page complies with Google Play Store data safety requirements and GDPR regulations.